Shipping Policy

Last Updated: March 17, 2025

At GPartsShop, we are committed to providing a reliable and convenient shipping experience. This Shipping Policy explains our shipping coverage, processing times, delivery estimates, tracking procedures, and what to do if you experience a shipping issue.

By placing an order through our website, you acknowledge and agree to the terms described below.

1. Shipping Coverage

We currently ship orders within the United States.

Our standard shipping service is available to customers located in the 50 U.S. states and, where supported by our shipping carriers, applicable U.S. territories.

At this time, we do not offer international shipping or shipping to APO/FPO addresses.

2. Shipping Cost

Free Standard Shipping

We currently offer free standard shipping on all orders, with no minimum purchase requirement.

There are no additional standard shipping charges for eligible orders shipped within our available U.S. shipping areas.

3. Order Processing and Handling

Orders are typically processed within 1–2 business days after the order is successfully placed and payment has been confirmed.

Orders may take longer to process during:

Holidays
Promotional events
High-volume sales periods
Inventory adjustments
Unexpected operational delays

If an unexpected delay significantly affects your order, we will make reasonable efforts to notify you using the contact information provided with your order.

4. Order Cut-Off Time

Our standard order processing schedule is:

Orders placed by 5:00 PM Eastern Time, Monday through Friday, are generally processed the same business day.
Orders placed after 5:00 PM Eastern Time are generally processed on the next business day.
Orders placed on weekends or U.S. public holidays are generally processed on the next business day.

The order cut-off time applies to business days and may be adjusted during holidays, promotional periods, or other special circumstances.

5. Shipping Method and Estimated Delivery

We currently offer standard shipping through USPS.

The estimated delivery time for standard shipping is generally 3–5 business days after the order has been shipped.

Shipping Method	Estimated Delivery Time	Cost
USPS Standard Shipping	3–5 Business Days	FREE

Delivery estimates are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, seasonal demand, and other circumstances outside our reasonable control.

Remote or rural locations may require additional delivery time.

6. Tracking Information

Once your order has been shipped, we will generally send a shipping confirmation email containing:

Your tracking number
A link to track your package
Available delivery information

Please allow up to 24 hours for tracking information to appear or begin updating in the carrier's tracking system.

In some cases, tracking information may take longer to update due to carrier processing or scanning delays.

7. Delivery Delays

While we make reasonable efforts to ship orders promptly, we cannot guarantee a specific delivery date.

Delivery may be delayed due to circumstances beyond our reasonable control, including:

Severe weather
Natural disasters
Carrier delays
Holidays
High shipping volumes
Transportation disruptions
Incorrect or incomplete shipping information
Other unforeseen circumstances

Such delays do not necessarily qualify for a refund of the purchase price if the order is otherwise successfully delivered.

8. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend that you first:

Check your mailbox, front door, porch, or other designated delivery location.
Check with household members or neighbors.
Check whether the carrier left the package in another secure location.
Contact your local USPS office for additional delivery information.

If you still cannot locate the package, please contact us within 7 business days of the reported delivery date.

We will make reasonable efforts to assist you and, where appropriate, work with the shipping carrier to investigate the issue.

9. Packages Lost in Transit

If your package appears to be lost while in transit, please contact us as soon as possible.

We may work with the shipping carrier to investigate the shipment and determine whether a replacement, refund, or other resolution is appropriate.

Any replacement or refund will be handled in accordance with our Return and Refund Policy and the circumstances of the shipment.

10. Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

To help us evaluate the issue, please provide:

Your order number
Photos of the damaged product
Photos of the shipping package
Photos of any visible shipping damage
A brief description of the problem

Depending on the circumstances, we may offer a replacement, refund, or another appropriate resolution.

11. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your shipping information before completing your purchase.

If an incorrect or incomplete address is provided and the package cannot be delivered or is returned to us, additional shipping or reshipment costs may apply.

We are not responsible for packages that are lost, delayed, or delivered to an incorrect location due to inaccurate or incomplete information provided by the customer.

If you realize that you entered an incorrect shipping address, please contact us as soon as possible.

We will make reasonable efforts to update the address before the order is shipped, but we cannot guarantee that an address change will be possible after an order has been submitted.

12. Returned or Undeliverable Packages

If a package is returned to us because it is undeliverable, refused, or addressed incorrectly, please contact our customer service team.

Depending on the circumstances, we may offer:

Reshipment
Refund
Other appropriate resolution

Additional shipping charges may apply when reshipment is requested because of an incorrect or incomplete address provided by the customer.

13. Expedited Shipping

We currently do not offer expedited shipping options.

All eligible orders are shipped using our available standard shipping method.

14. Shipping Restrictions

We currently do not ship internationally or to APO/FPO addresses.

Certain products or destinations may also be subject to carrier-specific restrictions.

If we are unable to ship an order to the address provided, we will contact you using the information associated with your order.

15. Order Changes and Cancellation

If you need to change or cancel an order, please contact us as soon as possible after placing the order.

We will make reasonable efforts to accommodate your request before the order enters the shipping process.

Once an order has been processed or shipped, we may no longer be able to make changes or cancel the shipment.

In such cases, the request may need to be handled according to our Return and Refund Policy.

16. Contact Us

If you have questions about shipping, delivery, tracking, or an existing order, please contact our customer service team.

Company: GPartsShop
Phone: +1 (916) 485-4911
Email: support@gpartsshop.com
Return Address: 2362 Fair Oaks Blvd, Sacramento, CA 95825, United States
Working Hours: Monday – Sunday, 10 AM – 8 PM (EST)

We appreciate your business and thank you for choosing GPartsShop.