Privacy Policy

Last Updated: March 17, 2025

GPartsShop("GPartsShop," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase from our website.

This Privacy Policy explains what information we collect, how we use and protect it, when we share it with third parties, and the choices you may have regarding your personal information.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information from you directly, automatically, or through third-party services when you use our website.

Information You Provide to Us

When you create an account, place an order, contact us, or otherwise interact with our website, we may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Payment and transaction information

• Account information, if you create an account

• Order history and purchase information

• Information you provide when contacting our customer service

• Other information you voluntarily provide to us

We do not generally store complete payment card numbers on our servers. Payment information may be collected and processed directly by third-party payment processors.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Time zone

• Language preferences

• Referring website or URL

• Pages viewed

• Products viewed

• Links clicked

• Date and time of website visits

• Website interactions and browsing activity

• Cookies and similar technologies

This information helps us operate, maintain, secure, and improve our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

Processing and Fulfilling Orders

We use your information to:

• Process and fulfill orders

• Process payments

• Ship products to you

• Provide order confirmations and shipping updates

• Handle returns, refunds, and exchanges

• Provide customer service

• Maintain records of transactions

Operating and Improving Our Website

We may use information to:

• Operate and maintain our website

• Improve website functionality and performance

• Understand how customers use our website

• Develop new products, services, and features

• Personalize your shopping experience

• Troubleshoot technical problems

Fraud Prevention and Security

We may use information to:

• Detect and prevent fraudulent transactions

• Protect our website and customers

• Investigate suspicious activity

• Prevent abuse, unauthorized access, or other security incidents

Marketing and Advertising

Where permitted by applicable law, we may use your information to:

• Send promotional communications

• Provide information about products and services

• Measure advertising performance

• Display advertisements that may be relevant to your interests

• Understand the effectiveness of our marketing campaigns

You may opt out of certain marketing communications by following the unsubscribe instructions included in our emails or by contacting us.

Legal and Business Purposes

We may also use information when reasonably necessary to:

• Comply with applicable laws and regulations

• Respond to lawful requests from government authorities

• Enforce our terms and policies

• Protect our rights, property, and safety

• Protect the rights, property, and safety of our customers and others

• Resolve disputes

3. Cookies and Similar Technologies

Our website may use cookies, pixels, web beacons, tags, and similar technologies.

Cookies are small data files stored on your device that help websites remember information about your visit.

We may use cookies to:

• Keep items in your shopping cart

• Remember your preferences

• Maintain login sessions

• Understand website traffic

• Analyze website performance

• Improve website functionality

• Personalize content

• Measure advertising effectiveness

You can usually control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

4. Third-Party Services

We work with certain third-party service providers that may process information on our behalf or collect information when you interact with our website.

Shopline

Our online store is powered by Shopline. Shopline may process information necessary to provide e-commerce, hosting, payment, order management, and related services.

Google Analytics

We may use Google Analytics to understand how visitors use our website and to analyze website performance.

Google Analytics may collect information such as device information, IP address, pages visited, and website interactions.

You can learn more about Google's privacy practices and available controls through Google's official resources.

Payment Providers

Payments may be processed through third-party payment providers. These providers may collect and process payment information in accordance with their own privacy policies and terms.

We do not generally store complete payment card information on our own servers.

Shipping and Fulfillment Providers

We may share information such as your name, shipping address, phone number, email address, and order details with shipping carriers, fulfillment providers, warehouses, and logistics partners when necessary to deliver your order.

5. Sharing Your Information

We may share personal information with third parties when reasonably necessary to operate our business and provide services to you.

These parties may include:

• E-commerce and hosting providers

• Payment processors

• Shipping carriers

• Fulfillment and warehouse providers

• Customer service providers

• Analytics providers

• Advertising and marketing partners

• Fraud prevention and security providers

• Information technology providers

• Professional advisors

We may also disclose information:

• When required by law

• In response to a valid legal request

• To protect our rights or property

• To prevent fraud or security issues

• To protect the safety of our customers or others

• In connection with a merger, acquisition, financing, sale of assets, or other business transaction

We do not sell your personal information for monetary compensation in the ordinary course of our business.

6. Interest-Based Advertising

We may work with third-party advertising and technology providers to display advertisements that may be relevant to your interests.

These providers may use cookies, pixels, and similar technologies to collect information about your browsing activity across websites and services.

Depending on your location, you may have the ability to opt out of certain targeted or interest-based advertising.

You may also manage advertising preferences through third-party advertising platforms and industry opt-out tools.

7. Do Not Track Signals

Some web browsers offer a "Do Not Track" setting.

Our website does not currently respond to browser-based Do Not Track signals in a standardized manner.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing transactions

• Providing customer service

• Maintaining business and financial records

• Resolving disputes

• Preventing fraud

• Complying with legal and regulatory requirements

• Enforcing our agreements

The length of time we retain information depends on the type of information and the reason it was collected.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request a copy of your personal information

• Request information about how your personal information is collected and used

• Opt out of certain marketing communications

• Opt out of certain targeted advertising or data sharing activities where applicable

Some of these rights may be subject to legal limitations and exceptions.

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

11. California Privacy Rights

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.

Depending on applicable law, these rights may include the right to:

• Know what categories of personal information we collect

• Request access to certain personal information

• Request correction of inaccurate personal information

• Request deletion of personal information, subject to certain exceptions

• Opt out of certain forms of sale or sharing of personal information

• Limit certain uses of sensitive personal information where applicable

• Not receive discriminatory treatment for exercising your privacy rights

We do not discriminate against consumers for exercising privacy rights provided by applicable law.

To submit a privacy request, please contact us using the contact information below.

12. European Economic Area and Other International Users

If you access our website from the European Economic Area (EEA), the United Kingdom, or another jurisdiction with applicable data protection laws, you may have additional rights regarding your personal information.

Depending on applicable law, these may include rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Restrict processing

• Object to certain processing

• Request data portability

• Withdraw consent where processing is based on consent

Your personal information may be processed or stored in countries outside your country of residence, including the United States.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

13. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technologies, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

Your continued use of our website after changes are posted means that you acknowledge the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Company: GPartsShop
Phone: +1 (916) 485-4911
Email: support@gpartsshop.com
Return Address: 2362 Fair Oaks Blvd, Sacramento, CA 95825, United States
Working Hours: Monday – Sunday, 10 AM – 8 PM (EST)

Last Updated: March 17, 2025